Animal Rescue Live – Website Privacy Notice

Last updated 07.08.2019

Animal Rescue Live ('the Programme')

This Privacy Notice concerns a website that has been created in connection with the television series Animal Rescue Live (‘the Series’) which Blast! Films is producing for Channel 4 (‘the Website’).

The Series will follow the work of the following animal rescue shelters as they attempt to rehouse animals in their care: Raystede Centre For Animal Welfare, Scottish SPCA (Ayr Branch), National Animal Welfare Trust (Cornwall branch), Amate Animalia and Assisi Animal Sanctuary (‘the Shelters’).

The Website has been created so that people who are interested in adopting animals from the Shelters can register their interest with the Shelters.

This Privacy Notice sets out how the Shelters collect and use information submitted to the Website in connection with that process.

The Shelters are the joint data controllers of the personal data you submit using the Website.

Why do we collect personal information?

We collect and process personal information submitted by you to the Website for a number of reasons including:

  • To improve the Website and to customise the Website for you;
  • To contact you in response to adopting a pet;
  • To assess eligibility of the pet you are interested in adopting;
  • If your circumstances are not suitable for the pet you are interested in adopting then we will use your personal data to consider what other pets might be suitable for you;
  • To understand what animal would most suit your lifestyle, thereby enabling us to identify which Shelter is the most suitable for any potential owner;
  • To contact you about other animals we think you might be interested in adopting;
  • To administer and manage your application to adopt a pet and to assist us in replying to any queries you may have;
  • To contact you for further information when considering your application to adopt a pet;
  • To contact you about your personal data as stored by us; and
  • To comply with our record keeping obligations.

What personal information will we collect and why?

We will, are likely, or may process the following information about you which you provide to us via the Website when expressing an interest in adopting a pet from us:

1. your name, home address, email address and telephone number. We need this information to correspond with you and to contract with you and to enable the Blast! Films to contact you in connection with the Series and for administrative and other purposes.

2. information about your current pets, the number of adults and children living at the property where any animal you adopt will live and the age of any children living at that property, information about the ownership and features of that property that may affect its suitability for pets and information about any major life events that may affect your ability to care for a pet (such as upcoming holidays, the birth of a child or plans to move house) as well as other information relevant to your ability to adopt a pet. We need this information to be able to assess your suitability to adopt a pet from us.

3. information about any previous communication the Royal Society for the Prevention of Cruelty to Animals (‘the RSPCA’) or the Scottish Society for the Prevention of Cruelty to Animals (‘Scottish SPCA’) has had with you or any member of your household regarding animals, including information about any related criminal investigations or convictions. We need this information to be able to assess your suitability to adopt a pet from us.

Lawful bases for processing the above information

The first column of the following table refers to the types of personal information set out in the numbered paragraphs above. The second column lists the lawful bases we rely upon in order to process this data.

Para

Lawful Basis

1

Processing is:

  • necessary for the purposes of our legitimate interests; and or
  • necessary for the performance of our contract with you or in order to take steps prior to entering into the contract.

2

Processing is:

  • necessary for the purposes of our legitimate interests; and or
  • necessary for the performance of our contract with you or in order to take steps prior to entering into the contract.

3

Processing is:

  • necessary for the purposes of our legitimate interests; and or
  • necessary for the performance of our contract with you or in order to take steps prior to entering into the contract; and
  • undertaken with your explicit consent.

Sharing your personal information

Your personal information is processed by the employees and staff of the Shelters. Sometimes we use third parties who are contractually engaged to provide services to us that may involve the sharing of personal information e.g. IT services.

As noted above, we may also share your name, contact details and a summary of the information you have submitted to us with Blast! Films so that they contact you to ask you whether you would be willing to appear in the Series. For further information about the way Blast! Films may process your personal data in connection with the Series, please see the Blast! Films privacy notice at https://www.blastfilms.co.uk/wp-content/uploads/2018/06/Blast-Privacy-Policy.pdf.

We may also disclose your personal data to third parties where we are required to do so by law.

Although based in the UK, we may need to transfer your personal information to organisations outside the European Economic Area (‘the EEA’), e.g. where we use IT service providers whose servers are located outside the EEA. Whenever your information is transferred to organisations outside the EEA, we will ensure adequate safeguards are in place to ensure the safety and security of your personal information and that it is processed in accordance with this Privacy Notice.

How we store your personal information

We have implemented appropriate measures to ensure that your personal information is kept safe and secure by the Shelters and by Blast! Films e.g. by storing hard copies of documents securely, by password protecting electronic copies of documents and by keeping electronic data on secure servers and hard drives with appropriate levels of security including encryption and firewalls. However, the internet is an open system and we cannot guarantee that unauthorised third parties will never be able to defeat those measures.

We will only keep your personal information for as long as we need to. If you do not ultimately adopt a pet from us, we will delete your information within 14 days of the end of the programme’s transmission date.

Personal information that is no longer required will be deleted/destroyed.

Your rights

You have a number of rights in respect of your personal information, including the right to object to and or restrict our processing of your personal data and the right to request:

  • access to the personal information that we hold about you;
  • that we do not process your personal information for direct marketing purposes;
  • that inaccurate personal information we hold about you is corrected;
  • that personal information is deleted;
  • that your personal information is provided to you in a portable format.

Note that most of these rights are not absolute and are limited to certain defined circumstances. Accordingly, we may not be able to comply with any such request.

If the basis of our processing of your personal information is ‘consent’ you have the right to withdraw your consent at any time by emailing us using the details set out in the “Getting in touch” section below. Please note however that your data may be being processed subject to another lawful basis as set out above.

Cookies and how we use them

A cookie is a small file placed that is placed on your computer or your mobile phone or other electronic device when you browse websites. Cookies allow websites and applications to store your preferences in order to present content, options or functions that are specific to you.

Cookies used by the Website enable the Website to identify your computer as you view different pages on the Website, and they enable us to see information such as how many people use the Website and what pages they tend to visit.

We use cookies to:

  • Analyse our web traffic (e.g. number of visitors to the Website, what technology they are using, how long visitors spend on the Website) using an analytics package, on an anonymous basis
  • Identify whether you are signed in to the Website
  • Store information about your preferences
  • Recognise you when you return to the Website

Cookies do not provide us with access to your computer or any personally identifiable information about you. If you do not want the Programme Website to store cookies on your computer, mobile phone or other electronic device, you should set your web browser to refuse cookies. However, please note that doing this may affect how the Programme Website functions for you. Some pages and services may become unavailable to you. Unless you have changed your web browser to refuse cookies, the Programme Website will issue cookies when you visit it.

Getting in touch

If any of your personal data (e.g. address, telephone number) changes, any information you have submitted is incorrect, or you have any questions or concerns regarding your personal data, please contact us at:

  • Raystede Centre For Animal Welfare, The Broyle, Ringmer, East Sussex, BN8 5AJ [ Rosie Jones: rjones@raystede.org ]
  • Scottish SPCA, 6u Halbeath Interchange Business Park, Kingseat Road, Halbeath, Dunfermline, Fife, KY11 8RY [ Alison Fraser: Alison.fraser@scottishspca.org ]
  • National Animal Welfare Trust (Cornwall branch), National Animal Welfare Trust Head Office, Tylers Way, Watford By-pass, Hertfordshire, WD25 8WT, [Kat Jolly: k.jolly@nawt.org.uk ]
  • Amate Animalia, Amate Animalia Animal Sanctuary, Sterling House, 19-23 High Street Kidlington, OX5 2DH [ Megan Stoneham: amateanimalia@hotmail.co.uk ]
  • Assisi Animal Sanctuary, 1 Old Bangor Road, Conlig, Newtownards, Co. Down BT23 7PU, [Dylan Paton: dylan@assisi-ni.org ]

If you have any questions about the way Blast! Films processes any personal data passed to it by any of the Shelters, please contact Blast! Films’ data protection manager at: The Data Protection Manager, Blast! Films, Unit 100, Highgate Studios, 53-79 Highgate Road, London, NW5 1TL.

You may also contact the Information Commissioner's Office if you have concerns about the way we have processed your personal data:

Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF. https://ico.org.uk/make-a-complaint/

Changes to this Privacy notice

We may update or amend this Privacy Notice from time to time.